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Coupons, tiers, and points

Features for adding discounts and building loyal customers: coupons, member tiers, and points.

How the three differ

CouponsTier discountsPoints
For whomPeople who were issued oneEveryone in that tierPeople who have accumulated them
When shownWhen chosen on the checkout formFrom the product list and detail pagesWhen used on the checkout form
UseUsed once, then goneAlways appliedSpent in parts up to the balance

With tier discounts, the reduced price is visible the moment the price is shown. Coupons and points are applied on the final checkout form.

Coupons

Create them in Console > Coupons.

FieldDescription
Discount typeFixed amount (KRW 3,000) or percentage (10%)
Minimum order amountUsable only when the order is at least this amount
Maximum discountSets a cap for percentage discounts
Validity periodA number of days from issue, or until a specific date

After creating one, choose how to issue it.

  • Direct issue — pick members and give it to them
  • Code entry — buyers type the code on the checkout form

In the issue history you can see who received it and who used it.

Member tiers

Set criteria and benefits in Console > Tiers.

Tiers are calculated automatically from purchase history. Once you set a period and amount, members who meet the condition join that tier.

최근 6개월 누적 30만 원 이상  →  VIP  →  5% 할인

Tier discounts show the reduced price from the product list and detail pages onward. This applies only while a member of that tier is logged in.

Points

Manage them in Console > Points. Commerce keeps its own ledger, separate from zittme core points.

When are they earned?

  • At the set rate when an order is marked delivered
  • At the set amount when a review is written
  • Granted directly by the operator

Review points are per order. If someone buys the same product again, they can write another review and earn points again.

When can they be used?

Enter the amount to use on the checkout form. You can set a minimum usage amount in settings; amounts below it can't be used.

If an order is canceled, points spent on it are returned and points earned from it are taken back.

Points and coupons appear on the checkout form only when the base currency is KRW. They are hidden on foreign-currency checkout forms, because the ledger is in KRW and exchange rates would throw the amounts off.

Promotions

Give a group of products its own page and banner. Create them in Console > Promotions.

  1. Create a promotion and add a title and banner image
  2. Choose the products to include
  3. Decide whether to show it on the main screen
  4. Use them for limited-time sales or new-arrival collections.

    Badges

    Small labels attached to product cards. Create them in Console > Badges and attach them in product edit.

    NEW    BEST    한정판    무료배송

    You can set the text and background color, and link translations.

    Product inquiries

    When a buyer leaves a question on a product detail page, it arrives in Console > Inquiries. Once you answer, the answer appears on the product detail page too.

    Private inquiries are visible only to the author and the operator.

    Common sticking points

    Tier discounts don't appear in the list

    Tier discounts are shown only to logged-in members. Logged-out visitors see the regular price.

    The points field is missing from the checkout form

    It's hidden when the base currency isn't KRW. Check the base currency in zittme Pay.

    Can coupons and points be used together?

    Yes. The coupon is applied first, and points are spent on the remaining amount.